Manager of Content and Business Systems Support
Gazette Regional/Media Company
modified 7/14/2009
Responsible for business and content systems, including systems that uniquely support content gathering, creation, and packaging (product-specific), including hardware, software, storage and vendor management, including out-sourced storage, processing and web hosting. Other responsibilities include:
• Makes decisions on personnel actions (hiring, terminations, promotions, performance, etc.).
• Develops standards for core skills sets, position-specific skills and certifications and mentors personnel in achieving standards.
• Monitors support requirements and potential solutions in order to advise Technology Director on anticipated needs for adjustments to workforce (analyst/programmers, web developers, web services, etc.).
• Studies and projects application/system computing resource requirements including personnel, software, equipment, and facilities and makes recommendations to the Director of Technology.
• Directs setup and maintenance of application/systems references.
• Reviews, prioritizes, assigns and tracks requests, including work orders and project orders.
• Directly supervises activities of assigned systems analysts/programmers/administrators and for projects.
• Conducts close coordination with Manger of Enterprise Technology Services on projects.
• Establishes and maintains regular coordination with internal customers, including Sales, Products, Information Content, Advertising Content, HR and other groups in order to meet their business and operational requirements.
Position requires a Bachelor's degree in Computer Science or Business, and 5 plus years of related leadership experience, or, in the absence of a bachelor's degree, 8 years of related leadership experience. Project Manager Professional (PMP/PMI) certification, Six Sigma, TQM or similar process improvement certification preferred. Experience with legacy systems, large databases, web technologies/services and vendor relations required.
Full-time